Service Delivery
View our Terms & Conditions (Service Delivery) Document
View our Client Care Document
Instructing Counsel
Our clerks are knowledgeable and frank in their appraisal of barristers' suitability and availability for a particular matter. Their manner, skills and attention to detail ensure that clients are dealt with in a friendly, efficient and effective way.
Fees
The clerks are sensitive to market forces, and maintain an open and flexible approach to fee structures. They endeavor to make realistic estimates as to the cost and time of any work required, based on their many years of experience. The basis on which fees are charged and Terms of Business are attached above.
Paperwork
At Thirty Nine Essex Street we aim to turn straightforward work around within 15 working days. Should any member of Chambers be unable to meet that timetable, the client will be notified in good time in advance and, if necessary and agreed, the work will be allocated to another member so as to ensure that the client's deadline is met.
Electronic Information
Thirty Nine Essex Street is fully networked. Each member has a personal e-mail address to facilitate the speedy exchange of information and documentation.
Delivery of Services
Members of Chambers are available to provide advice and assistance through formal written opinions, in conference, by fax and e-mail, or by telephone, as well as by video or Internet conference. For the convenience of clients, members can attend conferences at clients' offices, both inside and outside London.
Please click on the link at the top of the page to view Thirty Nine Essex Street's Client Care Document.
Email Send and Receive Attachment Limits
In order to maximize our system performance and reliability Thirty Nine Essex Street governs the maximum file size that we can send or receive as an attachment to each email message. The Chambers maximum message size to send out or receive to email systems outside of our network is 20 megabytes. If you have attachments larger than 20 megabytes you can contact it@39essex.com and we will be happy to assist you.
Phishing Warning / Identity Theft
It has been brought to our attention that our name has been used to secure monies from 3rd parties overseas. This is without our knowledge and is a criminal offence. The police have been informed and all possible measures will be taken to bring those responsible before the courts.
Chambers recognises that identity theft occurs when someone's personal information is used by someone else without their permission or knowledge. With this in mind could we ask that if any suspicious or unusual email is received that appears to be from Chambers that you contact us urgently by emailing it@39essex.com